Contact & Support
We're here to help your agency. Pick a topic below or email us directly — we reply to every message.
Billing & payments
Payment not activating, duplicate charge, invoice questions, or refund requests.
Technical help
Upload or extraction issues, PDF formatting problems, or anything not working as expected.
Account & security
Locked account, suspicious activity, data deletion requests, or privacy questions.
Before you write — quick answers
- Payment succeeded but no subscription? It usually activates within a minute. If not, email billing support with your transaction ID from your profile.
- Refunds: see our Refund Policy — 7-day money-back guarantee on first purchases.
- Extraction missed a field? Every field is editable in the review screen before download.
- Plans & limits: see pricing.